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arXiv research

A locally-built, LLM-digested index of recent arXiv papers in quant finance, geometry/topology, and statistical ML — keyword search served straight from SQLite on this machine.

168,742 papers · 148 categories

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4183124165 · Jun 202019922001200920172026
48 results for Customer Activity

Paper uses pre-trained models and active learning to analyze customer reviews quickly.

problem Automatic review analysis with limited labeled data and time.
method Pre-trained language representation and active learning framework.
result Fully automatic review analysis achieved at a faster pace.

Data-aware activation function customization reduces neural network error.

problem Current neural networks lack consideration for specific activation functions.
method Linear algebraic explanation and Diaconis-Shahshahani Approximation Theorem criteria for activation functions.
result Using an even activation function like seagull can reduce neural network error by orders of magnitude.

Paper proposes a new topology for AML analysis using Poincaré embeddings.

problem Complex money laundering schemes and regulatory constraints hinder AML analysis and information sharing.
method Proposes a new topology for AML analysis using Poincaré embeddings.
result Demonstrates improved AML analysis and information sharing through Poincaré embeddings.

Study uses Open Banking data to estimate customer value, showing potential 21% increase.

problem Limited CLV estimation using single-entity data.
method Introduces PCLV framework using Open Banking data for comprehensive customer value estimation.
result Open Banking data can estimate PCLV per competitor, showing a 21.06% increase over Actual CLV.

Study shows non-systematic bias in customer satisfaction surveys limits data value.

problem Non-systematic bias in customer satisfaction surveys limits data value.
method Used real customer satisfaction survey data of a large retail bank to show the irreducible error and suggest thoughtful survey design methods.
result A thoughtful survey design can reduce non-systematic error in customer satisfaction surveys.

The changing nature of the relationship between a retail bank and its customers is examined, particularly with respect to new financial concepts, debt and regulation. The traditional image of a bank is portrayed as a physical building a classical Doric portico. This image conveys concepts of service, soundness, strengt…

2017-05-31abs ↗pdf ↗

This paper converts NACE classification into embeddings to preserve hierarchical structure.

problem Preserving hierarchical structure in NACE classification while reducing dimensions.
method Custom metrics for hierarchical structure retention; state-of-the-art models and dimensionality reduction.
result The proposed approach effectively preserves hierarchical structures in NACE classification.

Evolutionary algorithms improve neural network performance by discovering better activation functions.

problem The choice of activation function affects neural network performance, but ReLU remains dominant.
method Defined a tree-based search space of candidate activation functions and used evolutionary algorithms (mutation, crossover, exhaustive search) to explore and discover better functions.
result Replacing ReLU with evolved activation functions statistically significantly increases network accuracy.

Bayesian model reduces TV watching data to 11 parameters for churn prediction.

problem Predicting customer churn in telecommunications with high-dimensional data.
method Bayesian hierarchical joint model for time-to-event and count data.
result Model reduces data from thousands to 11 customer-level parameter estimates.

There is a large body of work on convergence rates either in passive or active learning. Here we outline some of the results that have been obtained, more specifically in a nonparametric setting under assumptions about the smoothness and the margin noise. We also discuss the relative merits of these underlying assumpti…

2019-02-08abs ↗pdf ↗

Customer scoring models are the core of scalable direct marketing. Uplift models provide an estimate of the incremental benefit from a treatment that is used for operational decision-making. Training and monitoring of uplift models require experimental data. However, the collection of data under randomized treatment as…

2019-10-01abs ↗pdf ↗

With ever-increasing computational demand for deep learning, it is critical to investigate the implications of the numeric representation and precision of DNN model weights and activations on computational efficiency. In this work, we explore unconventional narrow-precision floating-point representations as it relates …

2018-08-07abs ↗pdf ↗

Develops a Bayesian model to predict business revenue and demand.

problem Estimating revenue and demand at business facilities.
method Variational Bayesian spatial interaction model (BSIM) with scalable inference.
result BSIM outperforms competing approaches in predicting pub revenue and demand.

Proposes a new network for accurate predictions and uncertainty estimation.

problem Uncertainty estimation in regression predictions without sacrificing accuracy.
method Decoupled two-stage training process with custom loss function.
result Reduces prediction error by 23-34% while maintaining 95% PICP.

Learning product representations that reflect complementary relationship plays a central role in e-commerce recommender system. In the absence of the product relationships graph, which existing methods rely on, there is a need to detect the complementary relationships directly from noisy and sparse customer purchase ac…

2019-03-16abs ↗pdf ↗

Paper proposes LANN to measure model complexity of neural networks with curve activation functions.

problem Measuring model complexity of neural networks with curve activation functions.
method Proposes LANN, a piecewise linear framework to approximate curve activation functions, and derives complexity measure based on the number of linear regions.
result Demonstrates positive correlation between overfitting and model complexity during training.

EXoN creates an explainable latent space for semi-supervised learning.

problem Creating an explainable latent space for semi-supervised learning.
method EXoN combines VAE with SCI (Soft-label Consistency Interpolation) to create an explainable latent space.
result EXoN reduces the cost of investigating representation patterns on the latent space.

Financial institutions use LSTM models to predict customer goals.

problem Predicting customer goals and actions in financial services.
method Used LSTM models with state-space graph embeddings on historical customer traces.
result Demonstrated the effectiveness of LSTM models in predicting customer goals and actions.

Customer momentum is a positive relationship between a firm's returns and past returns of its customers.

problem Understanding the relationship between a firm's returns and its customers' past returns.
method Examined customer momentum using a long-short equally-weighted decile portfolio and Fama-French factor models.
result Customer momentum generates significant monthly returns and is statistically significant.

Paper proposes a method to aggregate customer engagement data for better ranking of e-commerce results.

problem Cold start problem and under-representation of new or under-impressed products in e-commerce search results.
method Aggregates customer engagements within a day for the same query as input training data for machine learning models.
result Training models on aggregated data leads to better ranking of new and under-impressed products.

Market research is generally performed by surveying a representative sample of customers with questions that includes contexts such as psycho-graphics, demographics, attitude and product preferences. Survey responses are used to segment the customers into various groups that are useful for targeted marketing and commun…

2019-01-25abs ↗pdf ↗

It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data, preferences, and other information that might be useful for building loyalty programs …

2018-03-28abs ↗pdf ↗