Improved financial VA intent classification accuracy.
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This paper compares machine learning methods for recognizing lane change intentions from vehicle trajectories.
Auto dealerships receive thousands of calls daily from customers who are interested in sales, service, vendors and jobseekers. With so many calls, it is very important for auto dealers to understand the intent of these calls to provide positive customer experiences that ensure customer satisfaction, deep customer engag…
In the last decade, social networks became most popular medium for communication and interaction. As an example, micro-blogging service Twitter has more than 200 million registered users who exchange more than 65 million posts per day. Users express their thoughts, ideas, and even their intentions through these tweets.…
Question-answering systems and voice assistants are becoming major part of client service departments of many organizations, helping them to reduce the labor costs of staff. In many such systems, there is always natural language understanding module that solves intent classification task. This task is complicated becau…
Researchers analyze how RNNs solve intent detection tasks using dynamical systems theory.
Question-answering (QA) is certainly the best known and probably also one of the most complex problem within Natural Language Processing (NLP) and artificial intelligence (AI). Since the complete solution to the problem of finding a generic answer still seems far away, the wisest thing to do is to break down the proble…
Tweet classification has attracted considerable attention recently. Most of the existing work on tweet classification focuses on topic classification, which classifies tweets into several predefined categories, and sentiment classification, which classifies tweets into positive, negative and neutral. Since tweets are d…
Traditional text classifiers are limited to predicting over a fixed set of labels. However, in many real-world applications the label set is frequently changing. For example, in intent classification, new intents may be added over time while others are removed. We propose to address the problem of dynamic text classifi…
TIM framework uses LLMs and domain experts to infer DeFi user transaction intents.
Assistive robots can potentially improve the quality of life and personal independence of elderly people by supporting everyday life activities. To guarantee a safe and intuitive interaction between human and robot, human intentions need to be recognized automatically. As humans communicate their intentions multimodall…
We propose Generative Well-intentioned Networks (GWINs), a novel framework for increasing the accuracy of certainty-based, closed-world classifiers. A conditional generative network recovers the distribution of observations that the classifier labels correctly with high certainty. We introduce a reject option to the cl…
Representation learning is an essential problem in a wide range of applications and it is important for performing downstream tasks successfully. In this paper, we propose a new model that learns coupled representations of domains, intents, and slots by taking advantage of their hierarchical dependency in a Spoken Lang…
Despite the growing importance of multilingual aspect of web search, no appropriate offline metrics to evaluate its quality are proposed so far. At the same time, personal language preferences can be regarded as intents of a query. This approach translates the multilingual search problem into a particular task of searc…
Click-through data has proven to be a valuable resource for improving search-ranking quality. Search engines can easily collect click data, but biases introduced in the data can make it difficult to use the data effectively. In order to measure the effects of biases, many click models have been proposed in the literatu…
Smart reply systems have been developed for various messaging platforms. In this paper, we introduce Uber's smart reply system: one-click-chat (OCC), which is a key enhanced feature on top of the Uber in-app chat system. It enables driver-partners to quickly respond to rider messages using smart replies. The smart repl…
PIP-Net predicts pedestrian crossing intentions with up to 4-second lead.
In a mixed-traffic scenario where both autonomous vehicles and human-driving vehicles exist, a timely prediction of driving intentions of nearby human-driving vehicles is essential for the safe and efficient driving of an autonomous vehicle. In this paper, a driving intention prediction method based on Hidden Markov Mo…
Active learning holds promise of significantly reducing data annotation costs while maintaining reasonable model performance. However, it requires sending data to annotators for labeling. This presents a possible privacy leak when the training set includes sensitive user data. In this paper, we describe an approach for…
TIMeSynC combines financial service interactions for intent prediction.
DSPN predicts advertiser satisfaction and intent for e-commerce platforms.
We present a neural network for predicting purchasing intent in an Ecommerce setting. Our main contribution is to address the significant investment in feature engineering that is usually associated with state-of-the-art methods such as Gradient Boosted Machines. We use trainable vector spaces to model varied, semi-str…
SYNTHONY selects tabular synthesizers based on stress profiling and user intent.
Accurately predicting the possible behaviors of traffic participants is an essential capability for future autonomous vehicles. The majority of current researches fix the number of driving intentions by considering only a specific scenario. However, distinct driving environments usually contain various possible driving…
Detecting the intention of drivers is an essential task in self-driving, necessary to anticipate sudden events like lane changes and stops. Turn signals and emergency flashers communicate such intentions, providing seconds of potentially critical reaction time. In this paper, we propose to detect these signals in video…
AdvMind detects adversary intent in black-box attacks with high accuracy.
The paper analyzes classification algorithms on Korobov space and derives learning rates.
New RL method learns from passive data by modeling intentions.
TPG-DNN predicts user intent using GRU loss and multi-task learning.
Avaya Conversational Intelligence(ACI) is an end-to-end, cloud-based solution for real-time Spoken Language Understanding for call centers. It combines large vocabulary, real-time speech recognition, transcript refinement, and entity and intent recognition in order to convert live audio into a rich, actionable stream o…
Proposes CTSDG model for better vehicle intention prediction across domains.
Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small state-action set for applying reinforcement learning that is not scalable or constructi…
In this paper, we present a real-world conversational AI system to search for and book hotels through text messaging. Our architecture consists of a frame-based dialogue management system, which calls machine learning models for intent classification, named entity recognition, and information retrieval subtasks. Our ch…
Model improves email-based conversational agents' ability to extract relevant information.
This study evaluates the performances of an LSTM network for detecting and extracting the intent and content of com- mands for a financial chatbot. It presents two techniques, sequence to sequence learning and Multi-Task Learning, which might improve on the previous task.
We consider the problem of detecting malware with deep learning models, where the malware may be combined with significant amounts of benign code. Examples of this include piggybacking and trojan horse attacks on a system, where malicious behavior is hidden within a useful application. Such added flexibility in augment…
Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user and simply provides recommendations dynamically without properly understanding …
The random cluster model is used to define an upper bound on a distance measure as a function of the number of data points to be classified and the expected value of the number of classes to form in a hybrid K-means and regression classification methodology, with the intent of detecting anomalies. Conditions are given …
With this positional paper we present a representation learning view on predicate invention. The intention of this proposal is to bridge the relational and deep learning communities on the problem of predicate invention. We propose a theory reconstruction approach, a formalism that extends autoencoder approach to repre…
Advances in the field of inverse reinforcement learning (IRL) have led to sophisticated inference frameworks that relax the original modeling assumption of observing an agent behavior that reflects only a single intention. Instead of learning a global behavioral model, recent IRL methods divide the demonstration data i…
The web contains a vast corpus of HTML tables. They can be used to provide direct answers to many web queries. We focus on answering two classes of queries with those tables: those seeking lists of entities (e.g., `cities in california') and those seeking superlative entities (e.g., `largest city in california'). The m…
According to Dennett, the same system may be described using a `physical' (mechanical) explanatory stance, or using an `intentional' (belief- and goal-based) explanatory stance. Humans tend to find the physical stance more helpful for certain systems, such as planets orbiting a star, and the intentional stance for othe…
Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user preferences or intents. In order to get the right results to customers it must be …
New method uses simple sensor intentions to learn complex tasks.
The use of electronic cigarette (e-cigarette) is increasing among adolescents. This is problematic since consuming nicotine at an early age can cause harmful effects in developing teenager's brain and health. Additionally, the use of e-cigarette has a possibility of leading to the use of cigarettes, which is more sever…
Chatbot uses BERT to handle financial investment questions, improving accuracy and decision-making.
Inferring intent from observed behavior has been studied extensively within the frameworks of Bayesian inverse planning and inverse reinforcement learning. These methods infer a goal or reward function that best explains the actions of the observed agent, typically a human demonstrator. Another agent can use this infer…
In this article we propose a novel ranking algorithm, referred to as HierLPR, for the multi-label classification problem when the candidate labels follow a known hierarchical structure. HierLPR is motivated by a new metric called eAUC that we design to assess the ranking of classification decisions. This metric, associ…