Modeling long-range context for multi-function utterances in dialogues.
problem Complex dependencies across dialogue turns in long utterances.
method Adapted Convolutional Recurrent Neural Network (CRNN) to model interactions between utterances.
result Significantly outperforms existing work on CDA recognition on a tech forum dataset.
GOLOMB improves dialogue state tracking for unseen services.
problem Improving dialogue state tracking for multiple services and APIs.
method GOLOMB uses a BERT-based model that queries dialogue history with slot descriptions and values.
result GOLOMB achieves a joint goal accuracy of 53.97% on the SGD dataset.
DLGNet improves dialogue response generation by leveraging transformer architecture.
problem Lack of relevance, diversity, and coherence in dialogue responses.
method Transformer-based model for dialogue response generation, incorporating long-range structures and random paddings.
result Significant improvements over state-of-the-art models on multiple datasets.
Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small state-action set for applying reinforcement learning that is not scalable or constructi…
The paper improves dialogue quality estimation using a novel user satisfaction model.
problem Improving dialogue quality estimation in spoken dialogue systems.
method Proposes a novel user satisfaction estimator based on BiLSTMs and reinforcement learning.
result The novel user satisfaction estimator outperforms previous models in terms of user satisfaction and task success.
SuTaT creates dialogue summaries for tete-a-tetes without labeled data.
problem Lack of high-quality paired dialogue-summary data.
method Unsupervised model for tete-a-tetes, modeling customer and agent roles separately.
result SuTaT outperforms on automatic and human evaluations.
Pretraining method enhances dialogue representation learning across various tasks.
problem Scarce labeled data for specific dialogue tasks.
method Multi-task unsupervised pretraining with natural training objectives.
result Significant improvement in downstream tasks without encoder discrimination.
Memory-Augmented Recurrent Networks improve dialogue coherence by expanding conversation history storage.
problem Fixed-size vectors limit dialogue coherence; attention mechanisms are computationally expensive.
method Introduce Neural Turing Machines (NTMs) to provide flexible and permanent storage for dialogue history.
result Improved perplexity performance compared to existing baselines.
Two large medical dialogue datasets for improving healthcare.
problem Improving healthcare through better dialogue systems.
method Building two large-scale medical dialogue datasets: MedDialog-EN and MedDialog-CN.
result The datasets are the largest medical dialogue datasets to date.
We propose a novel dialogue modeling framework, the first-ever nonparametric kernel functions based approach for dialogue modeling, which learns kernelized hashcodes as compressed text representations; unlike traditional deep learning models, it handles well relatively small datasets, while also scaling to large ones. …
Study aims to develop a humanoid robot dialogue system.
problem Current dialogue systems lack attention to non-verbal cues.
method Participated in a competition to develop a system with facial expressions and gaze control.
result Developed a humanoid robot dialogue system.
Study combines chit-chat and goal-oriented dialogue in fantasy games.
problem Combining naturalistic chit-chat with goal-oriented tasks in fantasy games.
method Trained a goal-oriented model with reinforcement learning against an imitation-learned chit-chat model using two approaches.
result Both models outperform a baseline and can converse naturally to achieve goals.
FastSGT improves accuracy in BERT-based DST for SGD datasets.
problem Dialog State Tracking in goal-oriented dialogue systems.
method BERT-based model with two carry-over procedures and multi-head attention.
result Significantly improved accuracy compared to baseline model.
Automated dialogue quality evaluation using user satisfaction estimates across multiple domains.
problem Lack of automated and domain-independent dialogue quality evaluation metrics.
method Created a new Response Quality annotation scheme, introduced five domain-independent feature sets, and experimented with six machine learning models.
result Gradient Boosting Regression model achieved best prediction performance, with a 16% relative improvement in binary satisfaction class prediction accuracy.
Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process (MDP) and trained through Reinforcement Learning (RL). Several RL models have been…
Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of handcrafting, or acquiring costly labelled datasets to solve a statistical learning pr…
Enhances persona-based conversation model for multi-turn dialogue.
problem Improving persona-based conversation models for multi-turn dialogue.
method Introduced additional input modality into hredGAN to capture external attributes.
result Persona hredGAN (phredGAN) outperforms existing models in multi-turn dialogue corpora. Reinforcement learning is widely used for dialogue policy optimization where the reward function often consists of more than one component, e.g., the dialogue success and the dialogue length. In this work, we propose a structured method for finding a good balance between these components by searching for the optimal re…
Enhances dialogue model with persona attributes using adversarial learning.
problem Improving dialogue models to better capture speaker identity and topic.
method Adversarial learning framework with a dual discriminator system.
result phredGAN outperforms persona Seq2Seq model in various datasets.
Improves dialogue state tracking across multiple domains.
problem Incomplete domain ontology limits DST models' adaptability.
method Model DST as Q&A, using evolving knowledge graph.
result 5.80% and 12.21% relative improvement on datasets.
End-to-end dialogue model learns from joint embeddings and user intent.
problem Challenges in reasoning and incorporating state-full knowledge in goal-oriented dialogues.
method Proposes an RNN-based end-to-end encoder-decoder architecture trained with joint embeddings and multi-task learning.
result Improves task-oriented dialogue system performance as shown by BLEU score evaluation.
Improves dialogue response model interpretability using attention and regularization.
problem Improving interpretability of dual encoder models for dialogue response suggestions.
method Integrates attention mechanism and novel regularization loss to emphasize important words.
result Improves model accuracy and interpretability compared to existing methods.
New metric estimates user satisfaction for dialogue quality evaluation.
problem Sparse and intrusive explicit user feedback for dialogue quality evaluation.
method Created a new Response Quality annotation scheme and developed a turn-level User Satisfaction metric using five domain-independent feature sets and six machine learning models.
result Gradient boosting regression achieved best correlation of ~0.79 between predicted and annotated user satisfaction labels.
Reinforcement Learning improves personalized dialogue systems.
problem Personalized dialogue systems that generalize across users.
method Two RL-based approaches: single learner with user context features, and learner per context segmentation.
result RL methods outperform handcrafted systems in financial product recommendation.
During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems are still built through significant engineering and expert knowledge. Nevertheles…
The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a dialogue agent with the ability to extract new training examples from the conversat…
There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms natur…
Paper proposes a method to generate task-oriented dialogue queries.
problem Scarcity of training data for task-oriented dialogue systems.
method Conditional variational autoencoder for intent-specific sentence generation and query transfer protocol.
result Our method improves the diversity of generated queries without compromising quality.
New method for explaining dialogue response generation models.
problem Interpreting sequence generation models, especially dialogue response generation.
method Local Explanation of Response Generation (LERG) method.
result LERG improves dialogue response generation explanations compared to existing methods.
DGDS uses documents to center conversations, promising broader AI understanding.
problem DS classification by function is insufficient for complex conversations.
method Classify DS based on document grounding, analyzing classification, architecture, datasets, and models.
result DGDS can better represent current DS development trends and future AI understanding.
In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to respond to humans, in the form of a function taking the current state of the dia…
The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client utterances into categories that help counselors in diagnosing client status and predictin…
In statistical dialogue management, the dialogue manager learns a policy that maps a belief state to an action for the system to perform. Efficient exploration is key to successful policy optimisation. Current deep reinforcement learning methods are very promising but rely on epsilon-greedy exploration, thus subjecting…
Improved model-based reinforcement learning for interactive dialogue tasks reduces sample needs and improves performance.
problem Limited data and high sample cost in interactive dialogue systems.
method Model-based actor-critic approach with an environment model and planner.
result 70 times fewer samples required compared to baseline model-free algorithm, with 2x better asymptotic performance.
Self-attentional models improve chatbot efficiency and performance.
problem Training efficient task-oriented dialogue generation systems.
method Applied self-attentional models to three datasets for chatbot training.
result Self-attentional models outperform recurrence-based models in efficiency and performance.
We propose an adversarial learning approach for generating multi-turn dialogue responses. Our proposed framework, hredGAN, is based on conditional generative adversarial networks (GANs). The GAN's generator is a modified hierarchical recurrent encoder-decoder network (HRED) and the discriminator is a word-level bidirec…
DAG-LSTM improves DA classification in group chats.
problem DA classification in multi-party conversations.
method Directed-Acyclic-Graph LSTM (DAG-LSTM) exploiting turn-taking structure.
result DAG-LSTM outperforms existing methods by 0.8% in accuracy and 1.2% in macro-F1 score.
Deep learning improves conversational recommender systems.
problem Creating effective goal-oriented dialogue systems through natural language interactions.
method Apply deep learning techniques to conversational recommender systems.
result Deep learning models enhance user preference learning in CRS.
TCT learns multimodal sequence representations by translating from related sequences.
problem Challenges in learning semantic representations from multimodalities.
method Transformer based Cross-modal Translator (TCT) combined with Multimodal Transformer Network (MTN).
result Proposed method achieves new state-of-the-art performance on video-grounded dialogue.
Counterparty Risk FAQ: Credit VaR, PFE, CVA, DVA, Closeout, Netting, Collateral, Re-hypothecation, WWR, Basel, Funding, CCDS and Margin Lendingq-fin.PR We present a dialogue on Counterparty Credit Risk touching on Credit Value at Risk (Credit VaR), Potential Future Exposure (PFE), Expected Exposure (EE), Expected Positive Exposure (EPE), Credit Valuation Adjustment (CVA), Debit Valuation Adjustment (DVA), DVA Hedging, Closeout conventions, Netting clauses, Collateral …
User Simulators are one of the major tools that enable offline training of task-oriented dialogue systems. For this task the Agenda-Based User Simulator (ABUS) is often used. The ABUS is based on hand-crafted rules and its output is in semantic form. Issues arise from both properties such as limited diversity and the i…
Improves slot key and value prediction for unseen entities.
problem Dealing with unseen slot keys and values in real-world dialogue systems.
method Leverages external knowledge bases to project slots into an attribute space and generate candidate keys and values.
result Significant improvements in F1 score and accuracy (57.7% and 82.7%, respectively) over a previous approach.
Recent breakthroughs in computer vision and natural language processing have spurred interest in challenging multi-modal tasks such as visual question-answering and visual dialogue. For such tasks, one successful approach is to condition image-based convolutional network computation on language via Feature-wise Linear …
Study proposes a multi-agent framework to mitigate bias in sentiment analysis.
problem Bias in sentiment analysis models.
method Integrates multiple LLMs, incorporates dialogue sessions, and uses probabilistic prediction.
result KCS+IBC reduces entropy and increases variance, suggesting improved balance between aggregation and diversity.
We present a new algorithm that significantly improves the efficiency of exploration for deep Q-learning agents in dialogue systems. Our agents explore via Thompson sampling, drawing Monte Carlo samples from a Bayes-by-Backprop neural network. Our algorithm learns much faster than common exploration strategies such as …
Enhances Transformer for hierarchical language understanding.
problem Lack of explicit hierarchical structure in Transformer models.
method Inspired by U-Net, integrates hierarchical processing into Transformers.
result Improved performance in chit-chat dialogue tasks.
Recently a variety of LSTM-based conditional language models (LM) have been applied across a range of language generation tasks. In this work we study various model architectures and different ways to represent and aggregate the source information in an end-to-end neural dialogue system framework. A method called snaps…
Paper uses ML to predict utility in APS dialogue outcomes.
problem Predict utility for different user subpopulations in APS.
method Develops EAI and EDS ML methods to predict utility functions.
result EDS more effective at predicting utility functions.