A new model analyzes document structure and customer shopping patterns.
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Paper proposes a method to aggregate customer engagement data for better ranking of e-commerce results.
Adapts large transformer model for search query intent understanding.
Visualizing an outfit is an essential part of shopping for clothes. Due to the combinatorial aspect of combining fashion articles, the available images are limited to a pre-determined set of outfits. In this paper, we broaden these visualizations by generating high-resolution images of fashion models wearing a custom o…
This study benchmarks AI agents for personalized retail promotions using simulations.
We describe the Customer LifeTime Value (CLTV) prediction system deployed at ASOS.com, a global online fashion retailer. CLTV prediction is an important problem in e-commerce where an accurate estimate of future value allows retailers to effectively allocate marketing spend, identify and nurture high value customers an…
Paper aims to improve relevance of e-commerce search results.
This paper uses bandit algorithms to reduce the cost of user interface experimentation in online retail.
TPG-DNN predicts user intent using GRU loss and multi-task learning.
Understanding the heat usage of customers is crucial for effective district heating operations and management. Unfortunately, existing knowledge about customers and their heat load behaviors is quite scarce. Most previous studies are limited to small-scale analyses that are not representative enough to understand the b…
We develop SHOPPER, a sequential probabilistic model of shopping data. SHOPPER uses interpretable components to model the forces that drive how a customer chooses products; in particular, we designed SHOPPER to capture how items interact with other items. We develop an efficient posterior inference algorithm to estimat…
This paper improves credit line impact analysis by considering spending as a distribution.
In the last decade, the digital age has sharply redefined the way we study human behavior. With the advancement of data storage and sensing technologies, electronic records now encompass a diverse spectrum of human activity, ranging from location data, phone and email communication to Twitter activity and open-source c…
Analyzes retail trends from sales, search, and reviews.
In order to better engage with customers, retailers rely on extensive customer and product databases which allows them to better understand customer behaviour and purchasing patterns. This has long been a challenging task as customer modelling is a multi-faceted, noisy and time-dependent problem. The most common way to…
Models for sequential data such as the recurrent neural network (RNN) often implicitly model a sequence as having a fixed time interval between observations and do not account for group-level effects when multiple sequences are observed. We propose a model for grouped sequential data based on the RNN that accounts for …
With growing consumer adoption of online grocery shopping through platforms such as Amazon Fresh, Instacart, and Walmart Grocery, there is a pressing business need to provide relevant recommendations throughout the customer journey. In this paper, we introduce a production within-basket grocery recommendation system, R…
Industry-scale recommendation systems have become a cornerstone of the e-commerce shopping experience. For Etsy, an online marketplace with over 50 million handmade and vintage items, users come to rely on personalized recommendations to surface relevant items from its massive inventory. One hallmark of Etsy's shopping…
Probabilistic modeling is cyclical: we specify a model, infer its posterior, and evaluate its performance. Evaluation drives the cycle, as we revise our model based on how it performs. This requires a metric. Traditionally, predictive accuracy prevails. Yet, predictive accuracy does not tell the whole story. We propose…
Deep RL learns effective job shop scheduling rules from raw features.
MiniHack simplifies creation of complex RL environments.
This paper takes a deep learning approach to understand consumer credit risk when e-commerce platforms issue unsecured credit to finance customers' purchase. The "NeuCredit" model can capture both serial dependences in multi-dimensional time series data when event frequencies in each dimension differ. It also captures …
It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data, preferences, and other information that might be useful for building loyalty programs …
The aim of this paper is to get an overview of the online buyer profile, and also some key aspects in the way the online shopping is conducted. In this project we conducted a quantitative research, consisting of a questionnaire based survey. For data processing and interpretation we used SPSS statistical software and E…
Due to economic globalization, each country's economic law, including tax laws and tax treaties, has been forced to work as a single network. However, each jurisdiction (country or region) has not made its economic law under the assumption that its law functions as an element of one network, so it has brought unexpecte…
Analyzing large X-ray diffraction (XRD) datasets is a key step in high-throughput mapping of the compositional phase diagrams of combinatorial materials libraries. Optimizing and automating this task can help accelerate the process of discovery of materials with novel and desirable properties. Here, we report a new met…
We study a general problem of allocating limited resources to heterogeneous customers over time under model uncertainty. Each type of customer can be serviced using different actions, each of which stochastically consumes some combination of resources, and returns different rewards for the resources consumed. We consid…
This paper tackles JSSP with uncertain task durations using DRL.
DistPre predicts traffic speeds efficiently for large networks.
Investigations have been performed into using clustering methods in data mining time-series data from smart meters. The problem is to identify patterns and trends in energy usage profiles of commercial and industrial customers over 24-hour periods, and group similar profiles. We tested our method on energy usage data p…
Word embeddings are a powerful approach for analyzing language, and exponential family embeddings (EFE) extend them to other types of data. Here we develop structured exponential family embeddings (S-EFE), a method for discovering embeddings that vary across related groups of data. We study how the word usage of U.S. C…
Firms miscount their customers who stop buying without saying goodbye.
Problem definition. In retailing, discrete choice models (DCMs) are commonly used to capture the choice behavior of customers when offered an assortment of products. When estimating DCMs using transaction data, flexible models (such as machine learning models or nonparametric models) are typically not interpretable and…
Online shopping caters to the needs of millions of users daily. Search, recommendations, personalization have become essential building blocks for serving customer needs. Efficacy of such systems is dependent on a thorough understanding of products and their representation. Multiple information sources and data types p…
New method for selecting clusters in residential electricity data.
Improved product recommendations using deep learning.
We are interested in learning customers' video preferences from their historic viewing patterns and geographical location. We consider a Bayesian latent factor modeling approach for this task. In order to tune the complexity of the model to best represent the data, we make use of Bayesian nonparameteric techniques. We …
Bayesian optimization is a powerful tool for expensive stochastic black-box optimization problems such as simulation-based optimization or machine learning hyperparameter tuning. Many stochastic objective functions implicitly require a random number seed as input. By explicitly reusing a seed a user can exploit common …
In retail, there are predictable yet dramatic time-dependent patterns in customer behavior, such as periodic changes in the number of visitors, or increases in customers just before major holidays. The current paradigm of multi-armed bandit analysis does not take these known patterns into account. This means that for a…
Efficient dispatching rule in manufacturing industry is key to ensure product on-time delivery and minimum past-due and inventory cost. Manufacturing, especially in the developed world, is moving towards on-demand manufacturing meaning a high mix, low volume product mix. This requires efficient dispatching that can wor…
KineticSim: A lightweight, high-performance execution engine for real-time market simulators
Acquisition of Magnetic Resonance Imaging (MRI) scans can be accelerated by under-sampling in k-space (i.e., the Fourier domain). In this paper, we consider the problem of optimizing the sub-sampling pattern in a data-driven fashion. Since the reconstruction model's performance depends on the sub-sampling pattern, we c…
AI monitors social distancing and masks at manufacturing plants.
SessionPath improves category suggestions in type-ahead search.
Model dynamic customer sensitivities across categories.
Customer Satisfaction is the most important factors in the industry irrespective of domain. Key Driver Analysis is a common practice in data science to help the business to evaluate the same. Understanding key features, which influence the outcome or dependent feature, is highly important in statistical model building.…
We consider the problem of path inference: given a path prefix, i.e., a partially observed sequence of nodes in a graph, we want to predict which nodes are in the missing suffix. In particular, we focus on natural paths occurring as a by-product of the interaction of an agent with a network---a driver on the transporta…
Machine learning and data mining techniques have been used extensively in order to detect credit card frauds. However purchase behaviour and fraudster strategies may change over time. This phenomenon is named dataset shift or concept drift in the domain of fraud detection. In this paper, we present a method to quantify…