A locally-built, LLM-digested index of recent arXiv papers in quant finance, geometry/topology, and statistical ML — keyword search served straight from SQLite on this machine.
Ebay uses forecasting and simulation to decide when to disable a vendor.
We present a Bayesian framework for estimating the customer lifetime value (CLV) and the customer equity (CE) based on the purchasing behavior deducible from the market surveys on customer purchasing behavior. The proposed framework systematically addresses the challenges faced when the future value of customers is est…
Behavior modification improves prediction accuracy by nudging user behavior.
Study optimizes crowdfunding platform offerings based on customer behavior.
This study benchmarks AI agents for personalized retail promotions using simulations.
Customer behavior is often assumed to follow weak rationality, which implies that adding a product to an assortment will not increase the choice probability of another product in that assortment. However, an increasing amount of research has revealed that customers are not necessarily rational when making decisions. In…
Problem definition. In retailing, discrete choice models (DCMs) are commonly used to capture the choice behavior of customers when offered an assortment of products. When estimating DCMs using transaction data, flexible models (such as machine learning models or nonparametric models) are typically not interpretable and…
Understanding the heat usage of customers is crucial for effective district heating operations and management. Unfortunately, existing knowledge about customers and their heat load behaviors is quite scarce. Most previous studies are limited to small-scale analyses that are not representative enough to understand the b…
Customer temporal behavioral data was represented as images in order to perform churn prediction by leveraging deep learning architectures prominent in image classification. Supervised learning was performed on labeled data of over 6 million customers using deep convolutional neural networks, which achieved an AUC of 0…
We consider a planning problem where the dynamics and rewards of the environment depend on a hidden static parameter referred to as the context. The objective is to learn a strategy that maximizes the accumulated reward across all contexts. The new model, called Contextual Markov Decision Process (CMDP), can model a cu…
Study predicts customer data sharing in Open Banking and explains key factors.
In the age of data driven solution, the customer demographic attributes, such as gender and age, play a core role that may enable companies to enhance the offers of their services and target the right customer in the right time and place. In the marketing campaign, the companies want to target the real user of the GSM …
The purpose of this paper is to identify the immediate and future retailer response to wholesale stockouts. We perform a statistical analysis of historical customer order and delivery data of a local tool wholesaler and distributor, whose customers are retailers, over a period of four years. We investigate the effect o…
Due to the popularity of the Internet and smart mobile devices, more and more financial transactions and activities have been digitalized. Compared to traditional financial fraud detection strategies using credit-related features, customers are generating a large amount of unstructured behavioral data every second. In …
Paper proposes a method to aggregate customer engagement data for better ranking of e-commerce results.
It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data, preferences, and other information that might be useful for building loyalty programs …
Customer Satisfaction is the most important factors in the industry irrespective of domain. Key Driver Analysis is a common practice in data science to help the business to evaluate the same. Understanding key features, which influence the outcome or dependent feature, is highly important in statistical model building.…
Proposes robust assortment optimization from observational data.
Study examines pricing strategies in competitive supply chains with discrete prices.
Silent abandonment reduces contact center efficiency by 5%-15%.
New method predicts customer churn using mixed-penalty logistic regression.
Motivated by the phenomenon that companies introduce new products to keep abreast with customers' rapidly changing tastes, we consider a novel online learning setting where a profit-maximizing seller needs to learn customers' preferences through offering recommendations, which may contain existing products and new prod…
ML system reduces overdraft fees for Mint users.
Demand response is designed to motivate electricity customers to modify their loads at critical time periods. The accurate estimation of impact of demand response signals to customers' consumption is central to any successful program. In practice, learning these response is nontrivial because operators can only send a …
Paper presents a novel time series clustering algorithm for financial inclusion.
Customer retention campaigns increasingly rely on predictive models to detect potential churners in a vast customer base. From the perspective of machine learning, the task of predicting customer churn can be presented as a binary classification problem. Using data on historic behavior, classification algorithms are bu…
Study predicts purchasing decisions of online food delivery customers.
Predicting delayed outcomes is an important problem in recommender systems (e.g., if customers will finish reading an ebook). We formalize the problem as an adversarial, delayed online learning problem and consider how a proxy for the delayed outcome (e.g., if customers read a third of the book in 24 hours) can help mi…
Study tackles ranking fraud in online platforms by learning robust rankings.
Model assesses credit risk using behavioral data from Experian and Bank of Italy.
Consider a social network where only a few nodes (agents) have meaningful interactions in the sense that the conditional dependency graph over node attribute variables (behaviors) is sparse. A company that can only observe the interactions between its own customers will generally not be able to accurately estimate its …
This study designs a financial risk control platform using big data and machine learning.
Study analyzes how discounts affect train ticket purchases and rescheduling in Switzerland.
Model predicts Chinese stock market liquidity and customer order behavior.
Study uses Bayesian regression to analyze consumer behavior changes in restaurants post-COVID-19.
This paper addresses dynamic price discrimination with fairness constraints.
The purpose of this study was to build a customer selection model based on 20 dimensions, including customer codes, total contribution, assets, deposit, profit, profit rate, trading volume, trading amount, turnover rate, order amount, withdraw amount, withdraw rate, process fee, process fee submitted, process fee retai…
A new algorithm adapts to changing user behaviors in finance.
Valid certifies LLMs' domain adherence, bounding out-of-domain behavior.
DCE learns customer embeddings from digital activity and financial context.
Financial institutions use LSTM models to predict customer goals.
Study models growth of unorganized retail in Indian pharma sector amid organized and e-retail competition.
Customer momentum is a positive relationship between a firm's returns and past returns of its customers.
We study a stylized dynamic assortment planning problem during a selling season of finite length . At each time period, the seller offers an arriving customer an assortment of substitutable products and the customer makes the purchase among offered products according to a discrete choice model. The goal of the selle…
Uplift models support decision-making in marketing campaign planning. Estimating the causal effect of a marketing treatment, an uplift model facilitates targeting communication to responsive customers and efficient allocation of marketing budgets. Research into uplift models focuses on conversion models to maximize inc…
This study compares logistic regression and XGBoost for predicting credit risk.
Study uses Open Banking data to estimate customer value, showing potential 21% increase.
In order to better engage with customers, retailers rely on extensive customer and product databases which allows them to better understand customer behaviour and purchasing patterns. This has long been a challenging task as customer modelling is a multi-faceted, noisy and time-dependent problem. The most common way to…