City-GAN learns city architecture styles using a custom GAN architecture.
problem Learning architectural styles of cities using standard GAN and CGAN architectures.
method Proposes a custom GAN architecture to improve learning of city architectural styles.
result Demonstrates superior performance of custom GAN architecture for city architectural style learning.
Study explores various methods for detecting offensive language.
problem Detecting offensive language in text.
method Examined custom and off-the-shelf architectures, feature vector generation approaches.
result These methods perform well on small, noisy datasets.
Comparative study of neural networks for short-term FOREX forecasting.
problem Simulating expert judgment in foreign exchange market forecasting.
method Implemented and compared LSTM and ANN architectures for short-term FOREX forecasting.
result ANN custom architecture outperforms LSTM in prediction quality and resource efficiency.
Customer temporal behavioral data was represented as images in order to perform churn prediction by leveraging deep learning architectures prominent in image classification. Supervised learning was performed on labeled data of over 6 million customers using deep convolutional neural networks, which achieved an AUC of 0…
For a company looking to provide delightful user experiences, it is of paramount importance to take care of any customer issues. This paper proposes COTA, a system to improve speed and reliability of customer support for end users through automated ticket classification and answers selection for support representatives…
Automated neural network synthesis engine for custom designs.
problem Difficulty in creating custom neural networks due to lack of skills and time.
method Automated synthesis engine NeuNetS for text and image domains.
result Builds neural networks faster and with similar accuracy to human-designed models.
Method learns equivariances from data without custom architecture design.
problem Learning equivariances for tasks without manually designed architectures.
method Reparameterization to learn equivariant parameter sharing.
result Can learn equivariances for any finite group of transformations.
In this paper, we apply neural networks into digital marketing world for the purpose of better targeting the potential customers. To do so, we model the customer online behaviours using dedicated neural network architectures. Starting from user searched keywords in a search engine to the landing page and different foll…
Telecommunications operators (telcos) traditional sources of income, voice and SMS, are shrinking due to customers using over-the-top (OTT) applications such as WhatsApp or Viber. In this challenging environment it is critical for telcos to maintain or grow their market share, by providing users with as good an experie…
Deep learning improves automatic image segmentation.
problem Automatic object localization and boundary delineation in images and medical scans.
method Proposed and evaluated novel dilated dense encoder-decoder architectures for salient object segmentation and lesion localization in medical images.
result Proposed architectures outperform state-of-the-art models in accuracy and efficiency.
AP-Perf integrates custom metrics into neural networks.
problem Incorporating non-decomposable performance metrics into differentiable learning.
method Adversarial prediction framework optimizing metrics in worst-case distribution.
result Demonstrated effectiveness on various classification tasks.
Model predicts customer churn in financial institutions using neural networks.
problem Manual feature engineering in customer churn prediction.
method Developed a Multi-layer Perceptron model using Artificial Neural Network architecture.
result Artificial Neural Network model achieved comparable performance to Neuro Solution Infinity software.
Automates GNN design for molecular property prediction.
problem Designing and tuning GNN architectures for molecular property prediction is labor-intensive.
method Developed a NAS approach to automatically discover high-performing GNN architectures for MPNNs.
result Automatically discovered MPNNs outperform manually designed GNNs in molecular property prediction.
Predicts next item in sequential bundles using Transformers.
problem Predicting next item in sequentially consumed bundles.
method Used custom Transformers, GPT-3, LSTM, reinforcement learning, Markov models.
result Custom Transformer with decoder-only architecture most accurate.
The 2018 Grand Challenge targets the problem of accurate predictions on data streams produced by automatic identification system (AIS) equipment, describing naval traffic. This paper reports the technical details of a custom solution, which exposes multiple tuning parameters, making its configurability one of the main …
Conventional Neural Architecture Search (NAS) aims at finding a single architecture that achieves the best performance, which usually optimizes task related learning objectives such as accuracy. However, a single architecture may not be representative enough for the whole dataset with high diversity and variety. Intuit…
Adapts large transformer model for search query intent understanding.
problem Understanding and predicting user intents from search queries.
method Adapts BERT-like architecture for search queries, accounts for query noisiness and sparseness.
result Builds a shareable deep learning model for query intent identification.
CodeX improves DNN acceleration on FPGAs by encoding and customizing bitwidth.
problem Efficiently accelerating deep neural networks on FPGAs with limited memory.
method Nonlinear encoding, automated bitwidth customization, FPGA streaming buffers.
result Average 4.65x throughput improvement on MNIST, SVHN, CIFAR-10.
Optimizes SGD for anytime neural networks, improving accuracy.
problem Training networks that produce increasingly accurate outputs over time.
method Orthogonalized SGD optimizer for nested architectures.
result Significantly improves generalization accuracy of anytime networks.
Algorithm discovers dynamic cell structures for better neural network performance.
problem Finding optimal neural network architectures for diverse data samples and time steps.
method Combines recurrent and recursive neural networks to dynamically search for customized cell structures.
result Achieves better prediction accuracy compared to existing models.
Improved stock price prediction using LSTM with customized loss function and analyst calls.
problem Forecasting stock prices using LSTM neural networks.
method Customized LSTM model with improved loss function, analyst calls integration, and attention units.
result Improved performance of LSTM model over ARIMA for stock price prediction.
PETRA enables parallel training of deep models with reversible architectures.
problem Challenges in parallelizing deep model training.
method Introduces PETRA, a novel approach for parallelizing gradient computations in reversible architectures.
result Achieves competitive accuracies on CIFAR-10, ImageNet32, and ImageNet using ResNet models.
The purpose of this study was to build a customer selection model based on 20 dimensions, including customer codes, total contribution, assets, deposit, profit, profit rate, trading volume, trading amount, turnover rate, order amount, withdraw amount, withdraw rate, process fee, process fee submitted, process fee retai…
Proposes a new network for accurate predictions and uncertainty estimation.
problem Uncertainty estimation in regression predictions without sacrificing accuracy.
method Decoupled two-stage training process with custom loss function.
result Reduces prediction error by 23-34% while maintaining 95% PICP.
ALICE combines feature selection and inter-rater agreeability for ML model insights.
problem Improving interpretability of black box machine learning models.
method Integrates feature selection and inter-rater agreeability into a user-friendly Python library.
result Initial experiments on customer churn modeling show promising insights.
DCE learns customer embeddings from digital activity and financial context.
problem Comprehensive customer understanding in financial services.
method Leverages customers' digital activity and financial context to learn dense representations.
result DCE showed performance lift in three prediction problems.
Reduce survey questions to scale market research without annoying customers.
problem Performing market research by surveying customers with many questions is inefficient and annoying.
method Used Bayesian networks to model and reduce the number of questions asked to customers.
result Demonstrated the effectiveness of the approach using an example of broadband customer segmentation.
Financial institutions use LSTM models to predict customer goals.
problem Predicting customer goals and actions in financial services.
method Used LSTM models with state-space graph embeddings on historical customer traces.
result Demonstrated the effectiveness of LSTM models in predicting customer goals and actions.
Customer momentum is a positive relationship between a firm's returns and past returns of its customers.
problem Understanding the relationship between a firm's returns and its customers' past returns.
method Examined customer momentum using a long-short equally-weighted decile portfolio and Fama-French factor models.
result Customer momentum generates significant monthly returns and is statistically significant.
GeneCAI optimizes DNN compression hyper-parameters for mobile devices.
problem Efficient deployment of complex DNNs on resource-limited devices.
method GeneCAI uses genetic algorithm to learn optimal hyper-parameters.
result GeneCAI finds models with better accuracy-complexity trade-off.
Language models learn automotive complaints, improving defect detection.
problem Detecting technical quality issues in customer feedback.
method Continual pre-training on ODI Complaints data set.
result Models achieve high precision in identifying technical terms.
Method generates realistic customer transaction sequences for retail analysis.
problem Modeling customer behavior and purchasing patterns in retail databases.
method Customer embedding using RNN and GAN for generating plausible baskets.
result Generated baskets resemble real transactions and replicate sequential patterns.
Predicting delayed outcomes is an important problem in recommender systems (e.g., if customers will finish reading an ebook). We formalize the problem as an adversarial, delayed online learning problem and consider how a proxy for the delayed outcome (e.g., if customers read a third of the book in 24 hours) can help mi…
Paper proposes a new topology for AML analysis using Poincaré embeddings.
problem Complex money laundering schemes and regulatory constraints hinder AML analysis and information sharing.
method Proposes a new topology for AML analysis using Poincaré embeddings.
result Demonstrates improved AML analysis and information sharing through Poincaré embeddings.
Paper proposes a method to aggregate customer engagement data for better ranking of e-commerce results.
problem Cold start problem and under-representation of new or under-impressed products in e-commerce search results.
method Aggregates customer engagements within a day for the same query as input training data for machine learning models.
result Training models on aggregated data leads to better ranking of new and under-impressed products.
Study uses Open Banking data to estimate customer value, showing potential 21% increase.
problem Limited CLV estimation using single-entity data.
method Introduces PCLV framework using Open Banking data for comprehensive customer value estimation.
result Open Banking data can estimate PCLV per competitor, showing a 21.06% increase over Actual CLV.
Predicts customer call intent for auto dealerships using CNN.
problem Understanding customer intent from phone calls for better service.
method Developed a CNN-based supervised learning model for multi-class classification.
result CNN model performs well on customer call intent classification.
New GNN method detects money laundering in diverse customer relationships.
problem Insufficient precision and efficiency of current AML systems.
method Heterogeneous Graph Neural Network (GNN) approach.
result Great potential for enhancing electronic surveillance systems for money laundering.
VAE learns latent representations for bank customers' creditworthiness.
problem Improving marketing, CRM, and credit risk assessment in retail banks.
method Adopted Variational Autoencoder (VAE) to learn latent representations.
result VAE latent representations capture customers' creditworthiness and generalize to new data.
The paper uses RFM and clustering to segment bank customers.
problem Challenges in customer retention and profitable segmentation in banking.
method RFM technique and clustering algorithms applied to real data.
result Successful customer segmentation improves conversion rates.
The study improves CLV predictions in retail banking with machine learning.
problem Estimating customer lifetime value in retail banking is challenging.
method Developed a novel framework for CLV predictions over arbitrary time horizons.
result 43% improvement in out-of-time CLV prediction error.
New approaches improve uncertainty quantification in autoregressive models for sequence data.
problem Uncertainty quantification in autoregressive models for exchangeable sequences.
method Study of inferential and architectural biases for autoregressive models, focusing on multi-step inference.
result Custom architectures are necessary for multi-step inference to ensure exchangeability.
Study clusters bank customers using LSTM and DTW.
problem Efficiently segmenting bank customers for targeted offers.
method Encoder-decoder LSTM network and Dynamic Time Warping (DTW).
result Hybrid method yields more accurate clusters.
Study compares classification techniques to predict customer churn in banking.
problem Predicting customer churn in banking industry.
method Comparison of six supervised classification techniques (ANN and random forest) on 10000 European bank customers.
result ANN structure with five nodes in a single hidden layer is the best performing classifier.
It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data, preferences, and other information that might be useful for building loyalty programs …
Silent abandonment reduces contact center efficiency by 5%-15%.
problem Measuring customer abandonment and patience in text-based contact centers is challenging due to uncertainty.
method Developed methodologies to identify silent-abandonment customers and estimate customer patience using text analysis and queueing models.
result Silent abandonment accounts for 30%-67% of customer abandonments and reduces system efficiency by 5%-15%.
DALC customizes LSTM models for detectors in large-scale traffic networks.
problem Fine-grained traffic prediction for large-scale transportation networks.
method Formulated as a finite Markov decision process, introduced ALC algorithm for automatic customization, and developed DALC for distributed customization.
result DALC provides higher prediction accuracy than Apache Spark MLlib approaches.
Deep CapsNet improves sign language recognition from wearable IMUs.
problem Continuous recognition of sign language from wearable devices.
method Custom CapsNet architecture using deep capsule networks and game theory.
result Improved accuracy of 94% and 92.50% for 3 and 5 routings respectively, compared to 87.99% for CNN.