arXiv research

Neural dialogue models, despite their successes, still suffer from lack of relevance, diversity, and in many cases coherence in their generated responses. These issues can attributed to reasons including (1) short-range model architectures that capture limited temporal dependencies, (2) limitations of the maximum likel…

We propose an adversarial learning approach for generating multi-turn dialogue responses. Our proposed framework, hredGAN, is based on conditional generative adversarial networks (GANs). The GAN's generator is a modified hierarchical recurrent encoder-decoder network (HRED) and the discriminator is a word-level bidirec…

New method for explaining dialogue response generation models.

Improves dialogue response model interpretability using attention and regularization.

The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a dialogue agent with the ability to extract new training examples from the conversat…

We propose a novel dialogue modeling framework, the first-ever nonparametric kernel functions based approach for dialogue modeling, which learns kernelized hashcodes as compressed text representations; unlike traditional deep learning models, it handles well relatively small datasets, while also scaling to large ones. …

Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small state-action set for applying reinforcement learning that is not scalable or constructi…

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate user satisfaction use limited feature sets and employ annotation schemes with limit…

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate user satisfaction use limited feature sets and rely on annotation schemes with low …

Dialogue research tends to distinguish between chit-chat and goal-oriented tasks. While the former is arguably more naturalistic and has a wider use of language, the latter has clearer metrics and a straightforward learning signal. Humans effortlessly combine the two, for example engaging in chit-chat with the goal of …

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to respond to humans, in the form of a function taking the current state of the dia…

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are often dull, generic, and certainly devoid of any emotion. In this paper, we present…

We introduce the multiresolution recurrent neural network, which extends the sequence-to-sequence framework to model natural language generation as two parallel discrete stochastic processes: a sequence of high-level coarse tokens, and a sequence of natural language tokens. There are many ways to estimate or learn the …

Pretraining method enhances dialogue representation learning across various tasks.

Two large medical dialogue datasets for improving healthcare.

Study aims to develop a humanoid robot dialogue system.

Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track of the 8th Dialogue System Technology Challenge highlighted the DST problem for u…

SuTaT creates dialogue summaries for tete-a-tetes without labeled data.

In dialogues, an utterance is a chain of consecutive sentences produced by one speaker which ranges from a short sentence to a thousand-word post. When studying dialogues at the utterance level, it is not uncommon that an utterance would serve multiple functions. For instance, "Thank you. It works great." expresses bot…

Reinforcement learning is widely used for dialogue policy optimization where the reward function often consists of more than one component, e.g., the dialogue success and the dialogue length. In this work, we propose a structured method for finding a good balance between these components by searching for the optimal re…

The vast majority of current machine learning algorithms are designed to predict single responses or a vector of responses, yet many types of response are more naturally organized as matrices or higher-order tensor objects where characteristics are shared across modes. We present a new machine learning algorithm BaTFLE…

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of handcrafting, or acquiring costly labelled datasets to solve a statistical learning pr…

Recent dialogue approaches operate by reading each word in a conversation history, and aggregating accrued dialogue information into a single state. This fixed-size vector is not expandable and must maintain a consistent format over time. Other recent approaches exploit an attention mechanism to extract useful informat…

Deep learning methods have recently achieved great empirical success on machine translation, dialogue response generation, summarization, and other text generation tasks. At a high level, the technique has been to train end-to-end neural network models consisting of an encoder model to produce a hidden representation o…

Develops methods to correct bias in AI feedback for more accurate alignment.

FastSGT improves accuracy in BERT-based DST for SGD datasets.

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process (MDP) and trained through Reinforcement Learning (RL). Several RL models have been…

In statistical dialogue management, the dialogue manager learns a policy that maps a belief state to an action for the system to perform. Efficient exploration is key to successful policy optimisation. Current deep reinforcement learning methods are very promising but rely on epsilon-greedy exploration, thus subjecting…

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems are still built through significant engineering and expert knowledge. Nevertheles…

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms natur…

The problem of building a coherent and non-monotonous conversational agent with proper discourse and coverage is still an area of open research. Current architectures only take care of semantic and contextual information for a given query and fail to completely account for syntactic and external knowledge which are cru…

DGDS uses documents to center conversations, promising broader AI understanding.

Paper introduces SDM for detecting LLM hallucinations, improving on entropy tests.

Learning suitable and well-performing dialogue behaviour in statistical spoken dialogue systems has been in the focus of research for many years. While most work which is based on reinforcement learning employs an objective measure like task success for modelling the reward signal, we use a reward based on user satisfa…

Language systems have been of great interest to the research community and have recently reached the mass market through various assistant platforms on the web. Reinforcement Learning methods that optimize dialogue policies have seen successes in past years and have recently been extended into methods that personalize …

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which, although less accurate than human supervision, has the advantage of being cheap and f…

In this paper, we extend the persona-based sequence-to-sequence (Seq2Seq) neural network conversation model to multi-turn dialogue by modifying the state-of-the-art hredGAN architecture. To achieve this, we introduce an additional input modality into the encoder and decoder of hredGAN to capture other attributes such a…

In this paper, we extend the persona-based sequence-to-sequence (Seq2Seq) neural network conversation model to a multi-turn dialogue scenario by modifying the state-of-the-art hredGAN architecture to simultaneously capture utterance attributes such as speaker identity, dialogue topic, speaker sentiments and so on. The …

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client utterances into categories that help counselors in diagnosing client status and predictin…

Deep learning improves conversational recommender systems.

Improved model-based reinforcement learning for interactive dialogue tasks reduces sample needs and improves performance.

Recent breakthroughs in computer vision and natural language processing have spurred interest in challenging multi-modal tasks such as visual question-answering and visual dialogue. For such tasks, one successful approach is to condition image-based convolutional network computation on language via Feature-wise Linear …

We present a new algorithm that significantly improves the efficiency of exploration for deep Q-learning agents in dialogue systems. Our agents explore via Thompson sampling, drawing Monte Carlo samples from a Bayes-by-Backprop neural network. Our algorithm learns much faster than common exploration strategies such as …

Attention-based encoder-decoder neural network models have recently shown promising results in goal-oriented dialogue systems. However, these models struggle to reason over and incorporate state-full knowledge while preserving their end-to-end text generation functionality. Since such models can greatly benefit from us…

Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the capability for DST models to generalize to new slots, values, and domains during inf…

Multimodalities provide promising performance than unimodality in most tasks. However, learning the semantic of the representations from multimodalities efficiently is extremely challenging. To tackle this, we propose the Transformer based Cross-modal Translator (TCT) to learn unimodal sequence representations by trans…

We present a dialogue on Counterparty Credit Risk touching on Credit Value at Risk (Credit VaR), Potential Future Exposure (PFE), Expected Exposure (EE), Expected Positive Exposure (EPE), Credit Valuation Adjustment (CVA), Debit Valuation Adjustment (DVA), DVA Hedging, Closeout conventions, Netting clauses, Collateral …

User Simulators are one of the major tools that enable offline training of task-oriented dialogue systems. For this task the Agenda-Based User Simulator (ABUS) is often used. The ABUS is based on hand-crafted rules and its output is in semantic form. Issues arise from both properties such as limited diversity and the i…