A locally-built, LLM-digested index of recent arXiv papers in quant finance, geometry/topology, and statistical ML — keyword search served straight from SQLite on this machine.
Study predicts customer data sharing in Open Banking and explains key factors.
In the recent years money laundering schemes have grown in complexity and speed of realization, affecting financial institutions and millions of customers globally. Strengthened privacy policies, along with in-country regulations, make it hard for banks to inner- and cross-share, and report suspicious activities for th…
DistPre predicts traffic speeds efficiently for large networks.
Study optimizes crowdfunding platform offerings based on customer behavior.
Method learns equivariances from data without custom architecture design.
Study examines pricing strategies in competitive supply chains with discrete prices.
Telecommunications operators (telcos) traditional sources of income, voice and SMS, are shrinking due to customers using over-the-top (OTT) applications such as WhatsApp or Viber. In this challenging environment it is critical for telcos to maintain or grow their market share, by providing users with as good an experie…
Study compares classification techniques to predict customer churn in banking.
In this study, the authors develop a structural model that combines a macro diffusion model with a micro choice model to control for the effect of social influence on the mobile app choices of customers over app stores. Social influence refers to the density of adopters within the proximity of other customers. Using a …
The paper proposes a new method for product recommendation that considers revenue contributions and user similarity.
Proposes a pricing agent using reinforcement learning to balance renewable energy demand.
Secure online transaction is an essential task for e-commerce platforms. Alipay, one of the world's leading cashless payment platform, provides the payment service to both merchants and individual customers. The fraud detection models are built to protect the customers, but stronger demands are raised by the new scenes…
With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that customers really desire to purchase and relevance of products that are suggested in…
Paper proposes a transfer learning approach for decentralized QoE estimation.
Limited data access is a longstanding barrier to data-driven research and development in the networked systems community. In this work, we explore if and how generative adversarial networks (GANs) can be used to incentivize data sharing by enabling a generic framework for sharing synthetic datasets with minimal expert …
Optimal vehicle repositioning policy found for shared mobility services.
Consider a social network where only a few nodes (agents) have meaningful interactions in the sense that the conditional dependency graph over node attribute variables (behaviors) is sparse. A company that can only observe the interactions between its own customers will generally not be able to accurately estimate its …
Study uses Open Banking data to estimate customer value, showing potential 21% increase.
Paper proposes a method to aggregate customer engagement data for better ranking of e-commerce results.
DCE learns customer embeddings from digital activity and financial context.
Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user preferences or intents. In order to get the right results to customers it must be …
Learning data representations that reflect the customers' creditworthiness can improve marketing campaigns, customer relationship management, data and process management or the credit risk assessment in retail banks. In this research, we adopt the Variational Autoencoder (VAE), which has the ability to learn latent rep…
New approach optimizes sales process for B2B businesses.
Financial institutions use LSTM models to predict customer goals.
We present CodeReef - an open platform to share all the components necessary to enable cross-platform MLOps (MLSysOps), i.e. automating the deployment of ML models across diverse systems in the most efficient way. We also introduce the CodeReef solution - a way to package and share models as non-virtualized, portable, …
This paper monetizes customer load data to boost energy retailer profits.
We present a Bayesian framework for estimating the customer lifetime value (CLV) and the customer equity (CE) based on the purchasing behavior deducible from the market surveys on customer purchasing behavior. The proposed framework systematically addresses the challenges faced when the future value of customers is est…
In order to better engage with customers, retailers rely on extensive customer and product databases which allows them to better understand customer behaviour and purchasing patterns. This has long been a challenging task as customer modelling is a multi-faceted, noisy and time-dependent problem. The most common way to…
Machine Learning based Quality of Experience (QoE) models potentially suffer from over-fitting due to limitations including low data volume, and limited participant profiles. This prevents models from becoming generic. Consequently, these trained models may under-perform when tested outside the experimented population.…
Customer temporal behavioral data was represented as images in order to perform churn prediction by leveraging deep learning architectures prominent in image classification. Supervised learning was performed on labeled data of over 6 million customers using deep convolutional neural networks, which achieved an AUC of 0…
Optimal defenses protect FL models from gradient reconstruction attacks.
Study clusters bank customers using LSTM and DTW.
We study the problem of collaborative machine learning markets where multiple parties can achieve improved performance on their machine learning tasks by combining their training data. We discuss desired properties for these machine learning markets in terms of fair revenue distribution and potential threats, including…
Auto dealerships receive thousands of calls daily from customers who are interested in sales, service, vendors and jobseekers. With so many calls, it is very important for auto dealers to understand the intent of these calls to provide positive customer experiences that ensure customer satisfaction, deep customer engag…
We present POLO --- a C++ library for large-scale parallel optimization research that emphasizes ease-of-use, flexibility and efficiency in algorithm design. It uses multiple inheritance and template programming to decompose algorithms into essential policies and facilitate code reuse. With its clear separation between…
It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data, preferences, and other information that might be useful for building loyalty programs …
In the age of data driven solution, the customer demographic attributes, such as gender and age, play a core role that may enable companies to enhance the offers of their services and target the right customer in the right time and place. In the marketing campaign, the companies want to target the real user of the GSM …
The paper uses RFM and clustering to segment bank customers.
Study infers tree topology from customer data using contrastive learning.
Silent abandonment reduces contact center efficiency by 5%-15%.
Proposes a variational autoencoder for long-term customer revenue forecasting.
New model analyzes customer churn with tensor completion and binary data.
Accurately predicting customer churn using large scale time-series data is a common problem facing many business domains. The creation of model features across various time windows for training and testing can be particularly challenging due to temporal issues common to time-series data. In this paper, we will explore …
We study platforms in the sharing economy and discuss the need for incentivizing users to explore options that otherwise would not be chosen. For instance, rental platforms such as Airbnb typically rely on customer reviews to provide users with relevant information about different options. Yet, often a large fraction o…
New method predicts customer churn using mixed-penalty logistic regression.
We study a general problem of allocating limited resources to heterogeneous customers over time under model uncertainty. Each type of customer can be serviced using different actions, each of which stochastically consumes some combination of resources, and returns different rewards for the resources consumed. We consid…
Method identifies potential customers from limited data.
Analyzes retail trends from sales, search, and reviews.